36. Contact Dynamic Systems

To better serve the growing numbers of Gleeble users, we have continued to make improvements to our customer service process. Our goal is to connect you as quickly as possible to the staff at DSI that can best meet your needs.

36.1. Sales

Click here for the Gleeble Sales Department.
For over 60 years, Dynamic Systems has been providing solutions to the materials industry. Our thermal-mechanical simulation systems have evolved over the decades to provide unsurpassed performance and reliability. DSI has developed a simulation system for every need. Solutions range from systems with small footprints to high-performance work horse systems. Contact a DSI Sales representative to discover what solution DSI has for you.

36.2. System Service and Support

Click here to contact Gleeble Support.
Gleeble thermal-mechanical simulators have been designed and built to provide long-lasting and reliable performance. Even a well-oiled machine needs occasional maintenance. Self-guided troubleshooting support and trouble ticket requests can be found on our support website, Support.Gleeble.com. For advanced system service or additional training, a DSI System Service Engineer can address your unique needs.

36.3. Parts and Consumables

Click here to order Gleeble Parts.
The Parts and Consumables Department at Dynamic Systems is uniquely positioned to provide superior service. Whether your system has withstood the test of time, or has recently been installed, only Dynamic Systems and their affiliated global partners can provide genuine consumables or replacement parts for your Gleeble system. To receive faster and more efficient service, please provide your system serial number, part number and quantity, or a photo of thr part in question when contacting DSI.

36.4. General Inquiries

Click here for general Gleeble inquiries.

For any questions or concerns that do not fall into a category listed above, you can contact the Dynamic Systems General Inquiry Help Desk by visiting our website at Gleeble.com.

Mailing Address:
Dynamic Systems Inc.
323 New York Route 355
Poestenkill, New York 12140
USA
Time Zone:
Eastern Time (UTC/GMT -5 hours)
Office Hours:
0730 - 1700 Monday - Friday
Contact Phone Number:
+1 (518) 283-5350
General Contact Email:
Info@gleeble.com

36.5. Global Customer Support

Dynamic Systems works with partners around the world to offer the world’s most advanced line of thermal-mechanical physical simulators and testing equipment.

Our regional partners are an important resource for providing local expertise and support. For more information about any of our products or services, please contact the appropriate representative listed below.

_images/Gleeble_Support_Network.png
China
Shanghai Sales and Service Office
Room 1006, Jintiandi Building, 998 Renmin Road
Huang Pu District
Shanghai, P.R. China 200021

Phone: +86 021 6320-1985
Email: China@Gleeble.com
Europe
DSI Europe GmbH
Tatschenweg 1
D-74078
Heilbronn Germany

Phone: +49 (0) 7131-39099-231
Email: EU@Gleeble.com
South America
Technical Contact:
Dr. Fulvio Siciliano
São Paulo, Brazil

Phone: +55 (11) 98455-8845
Email: SouthAmerica@Gleeble.com or Fulvio@Gleeble.com
South Korea
Korea Kiyon LTD.
486, Seobusaet-gil
Geumcheon-gu
Seoul (08588)
Republic of Korea

Phone: +82-2-2087-3527
Fax: +82-2087-3535
Email: SouthKorea@gleeble.com or jefflee@glovebox.co.kr
India
Dynamic Technology Systems
101, New Udyog Mandir #2,
Mogul Lane, Mahim (West)
Mumbai - 400016. India

Phone: +91 22-24464748
Email: India@Gleeble.com or info@dts-india.com
Japan
Japan Machinery Company
JMC Hightech Center
2-4-12 Higashi Rokugo, Ota-Ku
Tokyo 144-0046, Japan

Phone: +81 03 3730-6061
Email: Japan@Gleeble.com or kameyamam@jmc.asia
Russia
OM-Trading
Raevskogo Street, 4, 1st floor, room N55
Moscow 121151, Russian Federation

Phone: +7 495 783 88 12
Email: Russia@Gleeble.com